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Monitor dietary and fluid intake. Provide support with eating and drinking.
Advice from physiotherapist on correct use of walking aids. Refer to Occupational Therapist for full home assessment.
Review medication regime with community pharmacist. Review medication regime with specialist medical team.
This Form is to be used to assess whether or not the service user has the mental capacity to make key decisions affecting his / her (delete as appropriate) daily living needs and chosen lifestyle
Emezzions Care uses your personal data for a number of different reasons. Personal data is any information that identifies you or, in some cases, information that is about you such as an opinion. It includes your name, email address, postal address, job role, photographs and more sensitive types of information such as medical and health records, your care plan, information about your religious beliefs, origin and race, your sexual orientation and your political views. We comply with the law in place in the UK around data protection when we use your personal data, which is known as "GDPR (General Data Protection Regulation). It allows us to use your personal data for a number of reasons without checking with you that it is ok for us to do so. For example, where we can show that we have legitimate reasons to use your personal data or where we need to use your personal data to provide you with the services you have requested from us, or to meet a legal obligation placed on us. However, in some situations, we need you to confirm that you are happy for us to use your personal data.
We need your consent for us to carry out the following activities among others with your personal data: ✔ Assign care workers ✔ Liaise with medical personnel and other professionals involved in your care ✔ Maintain up to date records of your care delivery ✔ Meet government guidelines to ensure a safe service delivery ✔ In line with the terms and conditions of our service ✔ We may share your information with other organisations and individuals where it may benefit you or we are required to do so
● Your name, address and contact details, including email address and telephone number, date of birth and gender ● Information about your marital status, next of kin, dependants and emergency contacts ● Information about your nationality and entitlement to work in the UK ● Information about medical or health conditions ● Equal opportunities monitoring information, including information about your ethnic origin, sexual orientation, health and religion or belief.
● Hospitals and Health care organisations ● Social services ● Community services ● General Practitioners (GP) ● Clinical commissioning groups (who commission hospital services– usually information is partly or fully anonymous) ● Education Services, such as research at universities and examining bodies. ● Ambulance services ● Family, associates and representatives (with your consent or under Lasting Power of Attorney/ Deputy-ship under Mental Capacity Act – Personal Welfare) ● Auditors and audit bodies ● Financial organisations; including in order to process payments you make for goods and services. ● Security organisations ● Police forces ● Chaplaincy & Pastoral Care ● The Health and Safety Executive
If you are unsure about why we are processing your personal data for the reasons set out above, or what we are doing with it, please ask your Care Assessor who would be happy to provide more information. Please do not sign this form until you are happy that you understand its content. If you give Emezzions Care Services your consent to use your personal data in the ways explained above, you can ask Emezzions Care Services to stop using your personal data in this way at any time by speaking to your Care Coordinator or Writing to us at Emezzions Care Unit 10, 112 - 116 Windmill Road Croydon CR0 2XQ If you are happy for Emezzions Care Services to use your personal data in the ways set out above, please sign below:
Emezzions care policy is to assist service users with their need to address the financial aspects of their life, in such a way as to protect the service use from the possibility of financial abuse. It is recognised that staff are at risk in affairs of around this area and requires protective guidelines to follow in guarding against wrongful accusation
Care worker are not allowed for any reason whatsoever, to remove or take any financial documentation away from the service users premises unless specific written authorisation has been given or it has been specified in the clients care plan. 2. Care worker must always ensure that accurate recording of all details pertaining to any transaction by noting the details in the care workers log for that day. Particular attention must be paid to obtaining and retaining receipts, checking amounts given and any change returned. 3. Care worker must ensure when paying bills for service users to get the counterfoil signed or stamped as proof of payment. 4. Care worker must never, when transactions are being paid by cheque, complete the cheque themselves or sign on the service user’s behalf. 5. It is the care workers me responsibility to check that all authorising documentation is accurately completed prior to conducting any transaction. 6. Any unauthorised deviation from the policy and procedure will result in disciplinary action being instigated immediately against the staff member. Together with an investigation, which may, if found to have financially disadvantaged the client, involve criminal prosecution.
Emezzions care requires, in accordance with Local Authority guidelines, detailed consent from service users to whom it provides services, in order that they may acquire or transact cash, cheques or money orders, on behalf of the client. This authorisation provides evidence to all parties of this arrangement.
This document must be fully completed in every case where transactions are to be carried out on a client’s behalf. This form will then be retained for record and becomes part of the client’s primary care file, and a copy included in the secondary care file at the client’s home.
Emezzions Care has provided Service User’s Guide and it has been explained to me, that it is a working document to which I agree to abide by the company’s policies and procedures. I understand and acknowledge that I or my nominated representative will be asked to participate in the planning of my care and I accept that my care will be planned after the health and safety risk assessment. I have been notified of the following. I am not required to provide Emezzions Care staff with protective clothing for my personal care but to supply cleaning materials for my domestic duties. I understand that Emezzions Care holds Public Liability Insurance and I am responsible for providing Personal Accidental Household Insurance. It has been explained to me that staff are required to have breaks if working for periods of six, eight (minimum 30 minutes) or twelve hours (1 hour) as directed by EU working times regulations. I have been notified about the Data Protection Act of 1995 and my right to access my personal file via written application. I am aware that I am not to give personal financial information e.g. my BANK PIN NUMBER to my Care Worker / Support Worker. I am aware that if I am not satisfied with the service, it is my right to complain in the first instance, to the Care Supervisor/ Care Co-coordinator and if not satisfactorily resolved, to complain to my Social Worker and / or the regulatory Body - the Care Quality Commission. Their information can be obtained from our offices or your Service User Guide.
It has been explained to me that I have a choice to have an integrated care file in my house. I accept / do not accept (please delete as appropriate).
